Genex Logistics delivered 3PL services to a top power backup manufacturer in India, enhancing their supply chain operations. Previously, the Power Back-up manufacturer handled inventory internally across 20 state distribution centers, resulting in challenges with inventory visibility, warranty management, and sales returns. Genex introduced an IT-enabled solution that provided comprehensive visibility into inventory and product lifecycles. This innovation reduced warranty replacements, optimized supply availability, cut transportation costs, and elevated customer service.
